What We Handle
The work that keeps your firm visible, explained in plain terms
This page walks through what the DocFluence platform actually does for a personal injury firm, from research to publishing to follow-up. What is included depends on the plan you choose; the pricing page shows each one.
Nothing here is a promise about rankings, case volume or results. You decide what is held for your review before it goes out, and your firm stays responsible for its own state bar advertising rules.
How This Is Different
Software does the repetitive work every day. People set the strategy.
A typical agency assigns a person to research keywords, draft a page, post to social media and pull a report, and that person's time is billed by the hour or stretched across many clients. The work happens in batches, often once a month.
With Casefluence, the DocFluence platform does the repetitive parts daily: pulling ranking data, drafting content from your firm's voice, posting on schedule, answering routine chat questions, logging contacts into the CRM. Our team sets the strategy and reviews what the software produces. Articles, videos and podcast episodes stay drafts until they are approved.
Because the daily work is done by software rather than billed hours, the volume is set by the plan you choose, not by a timesheet, and the work keeps moving between monthly check-ins.
Research And Visibility
Getting found and out-researching the competition
Before anything publishes, the platform looks at what is actually happening in search for personal injury topics in your area.
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SEO articles grounded in real data
Drafted from Semrush, Search Console and GA4 data, each article comes with a title tag, meta description, internal links, and a featured image with alt text, written in your firm's voice. Drafts are approved before anything publishes.
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Market research that sets priorities
Keyword volume and difficulty, competitor tracking, and whether a topic is a local or national fit all feed into a list of content gaps ranked by priority, plus recommendations for which existing pages are worth refreshing.
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A topic engine built on live ranking data
The system tracks what injured people are actually searching, where competing firms already rank, and which questions nobody is answering well. The list reorders itself as rankings shift, and it surfaces questions your site has never answered so they can be drafted next.
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A website built to be read by search engines
Server-rendered pages, a sitemap, structured data, practice area and city pages, a contact form that feeds into your CRM, and first-party analytics. This is how the site is built to be found, not a promise of where it will rank.
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Self-improving, with a person in the loop
Weekly Search Console analysis steers which topics get attention next. Any suggested page edit is reviewed by a person before it goes live, URLs are never changed automatically, and a master switch lets you pause the whole process.
Content And Conversations
Content and conversations on autopilot
Once an article is approved, it becomes the raw material for everything else your firm publishes and responds to.
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Social posts written from your own articles
Posts go out to Facebook, Instagram, X, LinkedIn, Threads and TikTok, built from content your firm has already approved, including branded carousels and infographics. You see a 30-day calendar before it runs.
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Short videos with captions
Vertical videos with captions are produced in batches, and you approve a sample before a batch goes out. Longer YouTube videos get cut into shorts for other platforms.
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Podcast episodes drawn from your articles
Episodes and show notes are built from the content your firm has already published, keeping the podcast aligned with what your firm is already saying elsewhere.
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A website chat that only answers from your content
Available around the clock, it answers from your firm's own material, says 'I don't know' rather than guessing, captures the inquiry either way, and replies in the visitor's language.
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Comment and DM replies around the clock
Replies to comments and direct messages on Facebook, Instagram, X, YouTube, Threads and LinkedIn are grounded in your firm's knowledge base, with human review available whenever you want it.
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Inbox triage for Gmail
Connect your firm's Gmail and each new email is sorted as it lands (urgent, question, spam and more), with an instant alert for anything urgent and your own always-urgent rules for key senders or words.
Follow-Up And Reporting
CRM, follow-up, reporting, ads and guardrails
Every inquiry, whether it comes from chat, a form, or a comment, needs somewhere to go and someone to follow up with it.
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A built-in AI-native CRM
Inquiries from chat, forms and engaged commenters become contacts automatically, with lead scoring, a pipeline board, a timeline, and follow-up tasks so nothing gets lost between channels.
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Follow-up sequences across email, SMS and DM
Multi-step sequences keep in touch after the first inquiry, with timing you set for each step. SMS is opt-in only, and any DM sequence stops the moment the person replies, so the conversation moves to a real reply instead of more automated messages.
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Reporting that compares periods over time
Search Console, GA4, social and video analytics are stored over time, with weekly or monthly reports that compare one period to the next, and a monitor that flags if a channel quietly stops posting.
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Ad management on the Dominate plan
Meta campaign reporting comes with the ability to pause, resume, and adjust budget inside guardrails you set yourself (off until you enable it, a daily change limit, a budget ceiling, and an undo log). Google Ads is reporting only, cost per lead is tied to CRM deals, and we research competitors' public Meta ads.
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Guardrails built around your approval
Drafts and approvals, per-channel and master switches, one private workspace per firm with encrypted credentials, and the ability to pause or cancel from the dashboard at any time.
See what is included at each level
What you get from this list depends on which plan fits your firm, from Foundation up through Dominate. The pricing page breaks down what is included at each level.
If you want to talk through which plan matches where your firm is right now, call or message us on WhatsApp at (419) 500-4882.